Returns and Refunds Policy

Last updated: February 27, 2020

Thank you for shopping at AdvancedSupps.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

• The product was purchased in the last 30 days
• The product is unopened and still in salable condition
• The product isn’t used or damaged
• You have the receipt or proof of purchase
• You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

• By phone number: +1 (717) 553-0500 Ext. 1
• By email: support@advancedsupps.com

Send the product with its original packing and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

The cost of shipping on your order is non-refundable, even if a product is returned unopened.

Shipping charges incurred in connection with the return of a product are also non-refundable. The customer is responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from AdvancedSupps.com.

Damaged items

If you received a damaged product, please notify us immediately for assistance. Customer must notify us within one business day of delivery to ensure replacement or credit.

Sale items

Sale items can be refunded as long as they meet criteria for returnable items. 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By phone number: +1 (717) 553-0500
• By email: support@advancedsupps.com